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Greetings fellow CoTH-ers. I have been away for about two months and now that I am back the Force is not with me. As you can see in the title, when I try to log in I get the message: "Account has been closed or no longer exists."
I have:
-set the realmlist correctly
-deleted Cache and WTF folders
-I am able to log in on the forum on the other hand (otherwise how else could I leave this message)
Any kind Jedi out there to Force Push this problem away ? Please ?
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It may or may not be related to
this thread here. I'm sure Kretol can fix this issue, though.
![[Image: KceuhuX.gif]](http://i.imgur.com/KceuhuX.gif)
![[Image: eKcKrrq.png]](http://i.imgur.com/eKcKrrq.png)
I am tech support
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07-13-2012, 09:42 AM
(This post was last modified: 07-13-2012, 09:43 AM by SpaksTheSane.)
So...what do I do, exactly ? Create another account ? Sorry, that thread only got me more confused.
I did try and remake it here:
https://www.conquestofthehorde.com/account/ . It said that the email already had an account to it.
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07-13-2012, 09:44 AM
(This post was last modified: 07-13-2012, 09:44 AM by Cressy.)
Yes. Click an Account Management and make another in game account. :3
(With the same login as your forum account. :3)
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07-13-2012, 09:49 AM
(This post was last modified: 07-13-2012, 09:52 AM by SpaksTheSane.)
Done so. Now, instead of "this email adress has an account to it" it says "invalid username / password".
Actually I should clarify that. The message "this email adress has an account to it" was given when I tried to register a new account.
The message "invalid username / password" when I tried to log in with same user and password as the forum account.
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We might need Grakor/Kretol to make your account then. :C
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Have you tried using the 'Forgot Password' option on the Account Management site?
(Posted from teh phonez)
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07-13-2012, 10:09 AM
(This post was last modified: 07-13-2012, 10:13 AM by SpaksTheSane.)
I see. I would greatly appreciate it. I wouldn't want to have to get the account approved and then gruntship and all that all over again. Getting the characters deleted is bad enough. Also, if someone could leave a reply to inform me when it is done ?
Yes, I've reseted the password. Same deal.
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Er, you weren't completely clear. You were able to successfully reset the password? Are you able to log in to the Account Management site?
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07-13-2012, 10:32 AM
(This post was last modified: 07-13-2012, 10:37 AM by SpaksTheSane.)
Apologies. Earlier I tried to log onto the forums but I forgot my password, so I had it reset. But I cannot log into the account management section.
Apologies. Earlier I tried to log onto the forums but I forgot my password, so I had it reset. But I cannot log into the account management section.
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Then I'll repeat my previous question - have you tried using the 'Forgot Password' option on the Account Management site?
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Did now and was able to log in the accound management site. Is there a way to change the password that I was given ?
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As mentioned in the email you received, you can use .acc pass in-game, or you can change it on the Account Management site itself.
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07-13-2012, 11:08 AM
(This post was last modified: 07-13-2012, 11:09 AM by SpaksTheSane.)
Done and done. That solved it. Thank you very much for your time and help. Also I apologize for the inconvenience. For those who bump into this problem, I used the "Forgot Password" in the "Account Management" section, as Kretol suggested. After I got the new password I was able to log in with no other problems. Also all the characters are there where I left them.
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