Invalid account information?

[SilvaLightning]

I've patched properly and have set my realmlist. I just made an account and when I type the info in the game it gives me an error saying my information is wrong. ( password / account name ) What do I do? Yes, I was in the introduction forum and I was accepted.

[Moose]

Capitals matter. I ran into that problem when I first joined; kept trying to type my username as 'moose' instead of 'Moose.' They're picky.

Edit: It could be that you created an account on the new server's database and now that you try to log onto the old one it isn't there.

[SilvaLightning]

Capitals don't seem to be the issue. I've tried lowercasing and uppercasing letters.

It's driving me nuts!

Is there anyway to check the database for player account names or passwords?

[superman523]

I'm having the same problem ..

[Moose]

Not to my knowledge, no.

Kret will have to get to it.

[SilvaLightning]

After I Pm'd him he sent me a temporary password and I've logged in.

[Kretol]

Any accounts made on the new server will not be present at the moment. As I stated earlier, hopefully it comes back up in decent time. I may just use the dedicated server for testing to avoid such things.